Snipster
Contact & support
Last updated 12 October 2026
We read every message. For the quickest help, include your account email and, if something failed, the project name and what you saw.
Support email isn’t set up for this deployment yet. Please check back soon.
Common questions
- Billing or cancelling: Plan & usage or Stripe’s billing login. See refunds.
- A video stuck or failed: open the project and press Retry. Failed jobs aren’t charged to your minutes.
- Delete my data: Settings → Delete account.